A communication tool for doctors and their patients, enhanced through artificial intelligence.
Halo is a school project designed to aid doctors in developing preventative healthcare solutions. We designed this project for our Human Computer course at the Savannah College of Art and Design; the team consisted of four UX undergraduate students. We were given the freedom to pick a topic, and with ambition in our hearts, we decided to tackle the problem of preventable deaths in the United States. Given the complexity of the problem area we were addressing, it was vital that we took the appropriate amount of time unpacking the design constraints we needed to consider, and conducting primary research to better understand the problem from patients perspectives.
Three out of four Americans will die prematurely from a condition that is largely related to lifestyle or habit. We knew this problem was one that needed to be addressed, but first, we needed to understand the solutions that were on the market already. We collected scientific journals, medical reviews, articles on the state of healthcare and statistics on preventative care success rates. Simultaneously, we conducted primary research by visiting hospitals, talking to both doctors and patients, and conducted expert interviews. We interviewed Dr. Andrew Alspaugh, Professor of Medicine at Duke University and Dr. Bill Ando, Director of Movement Disorders at Houston Methodist Institute of Neurological Disorders. After sifting through the research we collected, we affinized the data and found one salient commonality; the necessity of ongoing and personal relationships between doctors and patients.
After we had a solid understanding and insights to inform our designs, we began designing three different solutions to address the problem. We designed an at-home appliance that allowed doctors to remotely perform primary care checkups, a telemedicine application, and a local doctor-patient communication platform. After user testing, we found the most promising solution to be the communication platform.
- Why this project is worthy of a UX Award:
We believe our project is worthy of a UX Award because of its combination of human relationships, and artificial intelligence. Combining emerging technologies such as virtual assistants, machine learning, and communication tools, we were able to design an innovative and unique solution that has not been developed before, that can feasibly exist within the regulatory constraints of the American healthcare system. We also were able to complete this project on our own as four design students, without access to analytics, regulatory expertise, or serious engineering talent.
Overall we are extremely proud of the result and hope that you will consider our submission for the Junior Award.
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